Fees and pricing
With AfriSynapse you know the possible costs before you start trading. We clearly state the initial deposit per tier, the main fees, trading costs, and the conditions for deposits and withdrawals, in rand throughout. Choose the plan that best matches your needs and the functions you require.
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Your personal manager will contact you within 24 hours of registering.
Compare the three tiers
All three tiers run on the same platform with the same AI analysis; what changes is the entry amount, the depth of the tools and the level of support around you.
| Feature | Basic | Advanced | Premium |
|---|---|---|---|
| Recommended for | Those just starting out | More experienced traders | Users with the largest transaction volumes |
| Minimum initial capital | R4,500 | From R27,500 | From R90,000 |
| Market monitoring | ✓ | ✓ | ✓ |
| AI-based instruments | Core set | ✓ | ✓ |
| Market alerts | Essential information | Advanced | Custom |
| Analytics resources | Core | ✓ | Full access |
| Training materials | ✓ | ✓ | ✓ |
| Support | Online | Priority | Individual |
| Personal manager | ✓ | ✓ | ✓ |
| Priority service | ✕ | ✓ | ✓ |
| Monthly platform fee | R0 | R0 | R0 |
| Platform access | ✓ | ✓ | ✓ |
What the deposit is, and is not
We charge no monthly fee for platform access. The amount shown for each tier is the initial capital allocated to trading activity, not a membership or subscription charge. Trading commissions and other applicable costs are disclosed separately below, and per transaction before you confirm it.
Core fees
| Cost type | Fee / cost |
|---|---|
| Account opening | Free |
| Account maintenance | Free |
| Custody of funds | Free |
| Trading commission | Up to 0.58% per transaction |
| Currency conversion | Up to 1.50% |
| Spread on FX pairs | From 0.8 |
| Inactivity fee | Free |
The applicable fee amount is disclosed before you confirm a transaction. Spreads can vary by asset, liquidity, volatility and current market conditions, and the figure shown at execution is the one that applies.
Additional costs
| Additional cost | Description |
|---|---|
| Network costs on crypto transfers | May apply when moving crypto assets between venues, set by the relevant network, not by us. |
| Payment provider fees | May be charged by a third-party payment provider on deposits or withdrawals. |
| Currency conversion | May apply when transacting in a currency other than your account currency. |
| Asset- or service-specific costs | May apply through brokers or partners depending on the chosen asset or service, disclosed before confirmation. |
All applicable fees, if any, are shown before you confirm a transaction. AfriSynapse applies no hidden charges, and a fee you were not shown before confirming is a fee you should dispute through the complaints procedure.
Deposits and withdrawals
| Method | Type | Fee | Processing time |
|---|---|---|---|
| Instant EFT via Ozow | Instant bank transfer | Free | Instant |
| Visa | Debit or credit card | Free | Within 24 hours |
| Mastercard | Debit or credit card | Free | Within 24 hours |
| Standard EFT | Electronic bank transfer | Free | 1–3 business days |
| Method | Type | Fee | Processing time |
|---|---|---|---|
| Instant EFT via Ozow | Instant bank transfer | Free | Within 24 hours |
| Visa | Debit or credit card | Free | 1–5 business days |
| Mastercard | Debit or credit card | Free | 1–5 business days |
| Standard EFT | Electronic bank transfer | Free | 1–5 business days |
Method-by-method detail, including what to expect from your bank or card issuer, is on the Deposit and Withdrawal Methods page, and the full withdrawal rules are in the Withdrawal Policy.
Timelines, limits and important notes
Timelines and limits: the minimum withdrawal is R500 per request. Daily and monthly limits depend on your tier and verification status and are shown next to the withdrawal form in your account. First withdrawals and new destinations pass closer checks under the AML and KYC policy, which can add time exactly where fraud risk is highest. Public holidays do not count as business days in the processing times above.
Important notes: tier minimums are entry amounts for trading capital, not payments to us; the platform earns from the disclosed trading costs, so our incentive is activity you can see, not balances you cannot. Fee percentages shown are ceilings for standard retail activity: the concrete number for any transaction appears on its confirmation screen before you accept it. If anything on your statement does not match a fee you confirmed, contact [email protected] with the transaction reference and we will reconcile it.